Takeouts have become part of our lives due to the convenience and variety made possible by Delivery apps such as Uber Eats, which is a pioneer in the game.
The platform has been on the search for the best of the best within its app and recently unveiled the winners of the first-ever Uber Eats Restaurant Awards to celebrate restaurants selected by consumers as well as those selected for operational excellence on the platform. As much as we love takeout it can be risky ordering from a new post, right? If you have been meaning to add to your list of faves but don’t want to get character development read on.
We recently attended the Uber Eats Awards held at Ole Sereni and some winners such as Java, Kilimanjaro and Mama Rocks came as no surprise at all but we discovered some other faves as well.
Eater Champions category included Best African, Indian, Fast Food, Burgers, and Coffee among others. There was also an ‘Operational Excellence Champions’ that highlighted the trailblazers in the industry who are leading the way after a turbulent few years for restaurants and the hospitality industry. Some winners in the category included Best Merchant Prep Time, won by KFC, Best Online Rate, won by Cold Stone Creamery Yaya and Lowest Order Accuracy Issues won by Mint Shack.
Speaking at the event, Kui Mbugua, General Manager for Uber Eats in Kenya explained: “There are so many amazing independent restaurants and merchants spanning every cuisine type on Uber Eats, and these awards showcase their amazing work from across Kenya. We are always leveraging the power of the Uber Eats platform to suit the needs of our customers, however, this would be impossible without the amazing restaurants and merchants we have on the UberEats app – we recognize you all as the pioneers and innovators shaping the future of the service industry.”
The platform allowed Eaters to vote for their favourite restaurant through the Uber Eats app.
|Eater – Champions||Winners|
|Best African Restaurant||Kilimanjaro Restaurant|
|Best Indian/Pakistani Restaurant||Khan’s Pakistani Restaurant|
|Best Fast Food Restaurant||KFC|
|Best Chinese Restaurant||Wok on Wheels|
|Best Burgers||Mama Rocks|
|Best Coffee||Java House|
|Best Pizza||Debonairs Pizza|
|Best Italian Restaurant||Mambo Italia|
|Best Grocery Store||Chandarana|
The Operational Excellence award was based on a data-driven approach from January to October to determine: Best Preparation Time, Highest Ratings, Best Online Rate, and Lowest Order Accuracy Issues, all of which show the power of the platform beyond being a delivery service but also a data-driven platform.