I’m usually not a fan of boutique chains that offer hyper-inflated prices for services to those who make enough bank. I tend to find that in so many cases, their product is usually wanting.
High prices should equal exceptional service in my book.
Every woman wants to look her best and feel beautiful. So when Betty Kyallo’s Posh Palace officially launched at the tail end of December, I was interested to find out whether it had been able to live up to the hype thus far.
It was actually quite a revelation.
Betty is super involved in the entire operation – which she started up with her best friend Susan Kaitanny. And by “involved”, that means juggling her work on screen between Monday and Friday and making a mad dash to the salon where she oversees her staff and mingles with the clientele. She’s not taking this lightly.
She has a warm sensibility about her which makes Posh Palace feel like home. I loved the muted colour scheme and splashes of dazzling golds. Both she and Susan have put their heart, time and soul into capturing the essence of luxury, she tells me. But at the same time, they want everyone who enters through the doors to feel completely at ease and as if they are with friends.
Posh Palace is based at the Sifa Plaza in Kilimani – arguably one of the area’s best new locations and if the human traffic through its doors at this point is anything to go by, it was a very wise decision and investment. Barely a month since its opening and deep in the depths of ‘Njaanuary’, the spot was buzzing. And she chuckled at my surprise, insisting the majority of the customers were walk-ins and not just friends of friends. Of course, celebrity endorsements don’t hurt – she’s received a lot of those given both her status within the industry as well as the appreciation for all the work that she and Susan have put in.
Hair, spa, and salon services are all offered with a kiddie area for young mums who want to spend some time pampering themselves while taking care of the tots.
Fresh, vibrant and luxurious –was everything they intended it to be. The two co-owners wanted to offer more than just a service – rather Betty adds, an experience: “If you can come here and leave feeling beautiful and cherished from head to toe, then we’ve done something right.”
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